Privacy Policy

Effective Date: 7/8/2025

Santa Ana Body Shop (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or contact us through online forms, email, or phone.

By using our website, you agree to the practices outlined below.


1. Information We Collect

We may collect the following information:

  • Personal Information (voluntarily provided): Name, email address, phone number, vehicle details, and any information you provide through forms or communications.

  • Technical Data: IP address, browser type, operating system, pages visited, and browsing behavior (collected automatically through cookies or analytics tools).


2. How We Use Your Information

We use the information to:

  • Respond to inquiries and provide estimates or service updates

  • Schedule appointments and communicate with you

  • Improve website performance and user experience

  • Send occasional updates or promotions (if you opt in)

We do not sell or rent your personal information to third parties.


3. Sharing Your Information

We may share your information only when necessary to:

  • Provide services you requested (e.g., scheduling repairs)

  • Comply with legal obligations or law enforcement requests

  • Work with third-party vendors or service providers who help us operate the website or provide customer service (with confidentiality agreements in place)


4. Cookies and Analytics

Our site may use cookies or similar technologies to improve performance and analyze usage patterns. You can adjust your browser settings to block or delete cookies.


5. Data Security

We take appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.


6. Your Rights

You have the right to:

  • Request access to or correction of your personal information

  • Request deletion of your data (where legally permitted)

  • Opt out of marketing communications at any time

To make any of these requests, please contact us at [email protected].


7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors.


8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.


9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date.


10. Contact Us

If you have questions or concerns about this policy, contact us at:

Email: [email protected]
Phone (Location 1): 713-956-0524
Location 1: 5502 W 34th St, Houston, TX 77092
Phone (Location 2): 281-916-2001
Location 2: 9803 Jones Rd, Houston, TX 77065

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